At FAB GEARS, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. Please read our return policy carefully to ensure a smooth and hassle-free process.
Eligibility for Returns
We accept returns under the following conditions:
- Items must be unused, unworn, unwashed, and in their original condition.
- Tags, packaging, and accessories must remain intact.
- Return request must be made within 14 days of receiving your order.
- Custom-sized or personalized items cannot be returned, unless damaged or defective.
Non-Returnable Items
The following items are not eligible for return:
- Customized or tailored clothing
- Items purchased on clearance or final sale
- Products showing signs of wear or damage
- Items returned without original packaging or tags
Return Process
- Submit a Return Request
Contact us at farhanbrothersgroup@gmail.com or through our Contact Us page with your order number and reason for return. - Wait for Return Authorization
Our team will respond within 24–48 hours with instructions. - Ship the Product Back
- Customers are responsible for return shipping costs.
- We recommend using a trackable courier service to avoid any lost packages.
- Inspection & Approval
Once we receive your return, our team will inspect the item.- If approved, you will receive a refund or exchange confirmation.
Refunds
- Refunds are issued to the original payment method.
- It may take 5–10 business days for the amount to reflect in your account.
- Shipping fees are non-refundable.
Exchanges
If you’d like to exchange an item for a different size or style:
- Contact us with your preferred exchange option.
- Exchanges are subject to stock availability.
